rummy star
rummy star
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This app is available for your device
rummy star
This app is available for your device
Contact
+91 9195370199
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the rummy star?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. After verification, you can log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for it to load properly. If you don't receive the OTP after a sufficient amount of time, you can seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, send your updated KYC details to customer support via email to facilitate a smooth account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems. Once updated, you can access the app with ease.
Q1: What is the minimum withdrawal amount in the rummy star?
In this app, users can withdraw a minimum of Rs. 100, which is higher than in other similar apps. Withdrawals are only allowed for the money earned from gaming, not from bonus amounts. This means users can collect and redeem earnings from their gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, all your Know Your Customer (KYC) details must be completed and submitted through the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically enable a processing time of 30 minutes to 3 hours. However, payment processing can sometimes be delayed, requiring users to wait up to 24 hours. This delay may occur occasionally, but the app's overall efficiency remains generally effective.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn, subject to standard withdrawal terms. This means you can access the money won, but not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is failing, rest assured that the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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